Tips For Using Boingo Wi-Finder on Apple iOS Devices


If you own an Apple iOS device, we hope you check out our new app, Boingo Wi-Finder. It’s a  powerful Wi-Fi tool that helps you locate free and Boingo hotspots at thousands of locations around the globe. If you have a paid Boingo account, Wi-Finder connects you at 325,000 Boingo global locations — all with just one tap of a button.

Here’s a feature summary of Boingo Wi-Finder for the Apple iPhone, iPad and iPod Touch:

  • Location-mapping that displays hotspots nearby or at another destination through search. Blue pins represent free locations, and red pins present Boingo locations.
  • Hotspot notification when a Boingo hotspot is detected (note: in order to see this notification, Wi-Fi must be turned on and Wi-Finder must be launched).
  • Crowdsource platform that tracks success and speed of connects, so good open networks can be re-published to the Boingo Location Directory. So the more feedback you send us, the more data we have.
  • Compatibility with iOS 3.0 and above.

A few tips on using Wi-Finder for Apple iOS:

Due to Apple API restrictions (i.e., third-party developers cannot access certain software layers of the iOS platform), Boingo Wi-Finder doesn’t have the exact same functionality it does on other supported platforms (PC, Mac, Android). Watch the video above for some general tips on using Wi-Finder on your Apple device. Here are the main points:

  1. Wi-Finder does not display a notification when you’re in a free hotspot (like it does when you’re in a Boingo hotspot). To locate free hotspots nearby or in a specific place, launch the app and select “Find Hotspots Near Me.”
  2. Wi-Finder does not automatically connect to free hotspots. To connect in a free hotspot, go to the device’s Settings menu, turn on Wi-Fi, select the name of the free network, launch Wi-Finder and tap on “Connect.”
  3. Wi-Finder does not immediately connect to Boingo partner networks IF it is the first time you are connecting in that network. For example, say you’re in London and Wi-Finder tells you you’re at a Boingo hotspot. But when you tap on “Connect,” you see an error message and can’t get online. Chances are, you’re at one of our partner networks, e.g., BT Openzone, and this is the first time you’ve tried connecting with Wi-Finder in BT Openzone’s network. Don’t despair! All you have to do is take one extra step: go to the device’s Settings menu and select the BT Openzone network name (network IDs only display if Wi-Fi is turned on). Then re-launch Wi-Finder and tap “Connect.” The good news is that you only have to do this once per network partner, i.e., Boingo Wi-Finder will now connect you directly whenever you are in a BT Openzone hotspot.

For the record, we are hoping Apple will eventually allow us access to the iOS software layer that would enable Wi-Finder to automate the above three features. Fingers crossed.

Excited and ready to download the free Wi-Finder app for iOS? Download the app here on iTunes. Considering a paid Boingo account for access to more than 325,000 locations worldwide? Check out Boingo Mobile, Boingo Wi-Fi Credits and other plans here.

For a general overview on Boingo Wi-Finder, please click here.

About Melody Demel

Melody is Senior Manager, PR for Boingo Wireless, where she is responsible for media relations, brand building and thought leadership initiatives. Melody is a die-hard Nebraska Cornhuskers fan and retired NCAA DI college field hockey player.
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