The Good Stuff


Building Strong Connections for Transit Hubs with DAS Solutions

By Team Boingo
  • Article
  • 5 min read

In the past, making a cell phone call from a busy train station underground was nearly impossible. Now, distributed antenna systems (DAS) ensure that even the most densely populated and hard-to-reach areas, such as transit hubs, have strong, reliable, and high bandwidth cellular connectivity. In this guide, we highlight why DAS is essential and beneficial for transit hubs.



Cellular connectivity is critical for transit hubs because it enables passengers to stay connected to services, such as real-time travel information, navigation assistance, and communication with friends or colleagues. It also supports efficient operations for transportation authorities by enabling connected management of systems, such as mobile tickets. Wireless connectivity also enhances safety and security measures through the use of surveillance cameras and emergency call systems.

While connectivity is essential, delivering it seamlessly in transportation hubs is incredibly complex. The dense construction materials commonly used in these hubs, such as concrete and steel, can hinder the penetration of wireless signals, causing coverage gaps and reduced signal strength. Additionally, the high volume of people and moving trains within these hubs can further exacerbate connectivity issues by creating congestion on wireless networks and increasing demand for bandwidth.

DAS networks resolve the connectivity challenges of vast and complex layouts and immense capacity demands. Composed of a network of antennas that spread and amplify signals, DAS solutions bridge the gaps in macro network coverage. DAS allows instant connectivity and seamless handoff so users can experience smooth cellular connectivity underground, on the platforms and on the tracks. Additionally, DAS supports rigorous security requirements so that transit hubs can have stable cellular and public safety signals.



DAS offers many benefits for transit hubs, including the following:

  • Strong mobile connectivity for commuters – People passing through transit hubs must breeze through the stations uninterrupted. DAS enables robust mobile connectivity so riders can swiftly flash their mobile ticket, tap their phone to make a retail purchase, and quickly return to sending emails or streaming entertainment.
  • Increased safety & security – Public safety is a priority for transit hubs. DAS network installations provide dedicated coverage for first responders so they can communicate and take action.
  • Dependable connectivity for staff – Incredible teams of people work to make transit experiences safe and enjoyable. From restaurants and retail shops to security teams and cleaning crews, everyone needs DAS-powered connectivity to do their jobs.



DAS solutions excel in difficult wireless environments with complex building structures and high capacity demands. If you have passed through a transit hub recently, chances are you have used a DAS network. At the World Trade Center Oculus, for example, a Boingo DAS is an integral part of the connectivity solution. Layered with Wi-Fi, a neutral host DAS network with all Tier One carriers maximizes bandwidth inside the major transportation hub that can serve over one million people per week.

DAS is also crucial at the Salesforce Transit Center in San Francisco. When the transit hub needed strong mobile connectivity to support commuter needs and provide dependable cellular service for public safety officials and first responders, they turned to a state-of-the-art neutral host DAS from Boingo. The network increases capacity for voice and mobile data users across a vast footprint of 1.5 million square feet. It also features a robust public safety network to deliver dedicated coverage for first responders. The entire solution is aesthetically discrete and supported by 24/7 network monitoring, customer care, data, and analytics.



Selecting the right DAS partner for your transit hub is critical. With decades of experience in cutting-edge connectivity solutions, Boingo is here to help. Here are five differentiating features of Boingo DAS systems:

  1. Neutral host – Boingo’s DAS solutions improve wireless access across all carriers, so everyone gets the same excellent connectivity experience.
  2. Expertise – Boingo has over 20 years of experience as the largest provider of indoor DAS in the United States. From New York to San Francisco, North America’s largest transit authorities trust Boingo to deliver wireless service for millions of riders. We provide extensive mobile coverage at the station and on the tracks to elevate the rider journey and support digital operations.
  3. Relationships – Boingo has deep relationships with Tier One wireless providers to drive maximum carrier participation and achieve the highest quality of wireless connectivity for all users.
  4. End-to-end – Boingo’s comprehensive solutions involve design, installation, maintenance, and 24/7/365 monitoring. Boingo’s solution also includes on-demand data and analytics to provide real-time insights into performance and demand.
  5. Future-focused – Technology evolves rapidly, and Boingo understands the importance of future-proofing wireless connectivity investments. Boingo is committed to research and development to ensure our networks meet the demands of the future.

To upgrade your transit hub with best-in-class connectivity, contact Boingo.