Tag Archives: software

Featured Article

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October is one of my favorite months with the Exceeding Expectations kids.  As you all know, our top priority for the kids is, and always will be, education. That said, every October we participate in two athletic events that I feel are significant in laying the groundwork necessary for them to be successful in the academic world and in their adult lives.  The first of these events is the Challenged Athletes Foundation (CAF) triathlon, aptly called “The Best Day in Triathlon.” Here’s a brief overview from their website:  “In 1994, three friends started a triathlon fundraiser to help one man regain his independence after a tragic accident left him a quadriplegic. From one came many, and Challenged Athletes Foundation (CAF) took root in the belief that sports and an active lifestyle are a pathway to more in life. Since that fundraiser 25 years ago, CAF has been committed to breaking the financial barrier that individuals with physical challenges face to participate in sports and live a healthy and active lifestyle.”  Participating alongside challenged athletes in a very tough race gives our kids an additional perspective on their own lives. The racers on the course with them face obstacles that they

Recent Articles

10 Years of Boingo: A Look Back At The Beginning

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In the fall of 2000, an idea began to bloom in Sky Dayton’s mind.  A new technology was beginning to emerge – back then referred to as “802.11b” – that enabled people to access the Internet without wires.  As the founder of EarthLink, Sky quickly understood how this technology could transform the whole way in which we connected to the Internet.  If you weren’t attached to the web by a wire – you could get online virtually anywhere.   He imagined a world where people could connect on every type of device imaginable – laptops, cameras, cars and phones – in as many locations as possible. “It’s like trying to imagine all the things we’d use with electricity before electricity had been invented,” he said in a Wired magazine cover story about Boingo in October 2002.  During a snowboarding trip in Mammoth, CA, Sky sketched out the basic idea of how Boingo would work: develop software that makes it dead simple to get a user online, and partner with burgeoning Wi-Fi network operators to create an aggregated network of Wi-Fi hotspots worldwide. The company was incorporated in the spring of 2001 with the stealth name “Project Mammoth” and was eventually named “Boingo”

Recent Articles

Boingo Software is Not an Evil Genie


One of the many advantages of being Boingo’s community manager is that I get to hear a lot of customer feedback — the good, the bad, and yes, every once in awhile, the ugly. Feedback, no matter what the flavor, is important because it allows us to improve. In some cases, customer dialogue also makes us aware of misconceptions that we need to debunk. One of the big ones?  Boingo laptop software is evil and designed to suck up your money. Is this true? Nope. Let the debunking begin. Once upon a time, Boingo customers told us they needed a tool that would notify them when they were in a Boingo hotspot. We thought this was a good suggestion given the majority of our hotspots are roaming locations and therefore it’s hard to know when and where you could use the service.  So we designed a piece of software that automatically pops up on your laptop to alert you when you’re in a Boingo hotspot. Since the software also stores your username and password, all it takes is one click to get online.  Nice! We received positive feedback, especially from Boingo Unlimited customers who expressed that the software’s notification feature