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Four years ago, I had the great privilege of standing alongside an amazing leadership team in New York City as Boingo rang the NASDAQ opening bell in celebration of going public. As anyone involved in a venture-backed business will tell you, the road from start-up to IPO is incredibly difficult. In fact, only 5% of VC-backed companies ever go public. So the fact that Boingo succeeded where so many others have failed was not simply the result of a great idea, good timing, sound leadership and patient investors. It included plenty of luck, too. And believe me, every one of us who had a hand in Boingo’s journey from start-up to IPO felt very lucky that day. But in many ways, it was a day like any other. That’s because – as I shared with our team many times – “going public” was never Boingo’s ultimate goal. It was just one more step in the ongoing journey of building a great company. That’s really important. Because if we felt we’d “arrived” on May 3, 2011, then we wouldn’t have been prepared to take on the significant headwinds that blew our way not long after going public. Boingo was built on

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When You Hit the *Can’t* Roadblock, Find the *Can* Routes


It’s September, and the Ironman World Championship in Kona is four weeks away. Since 1992, my priority each August and September is final preparation for “The Big Show” in  Kona. I put in mega miles in the desert heat and build confidence in my ability to perform well in the treacherous Hawaiian conditions. This year is entirely different. My 2011 Kona dream was derailed with a bike crash in early July that resulted in a badly broken collar bone. Through surgery and the follow-on rehab, I maintained hope that I could get back to the IM Championships to defend my title. But that was not to be. I am recovering, but the smart move is to give it more time to fully heal. To do otherwise would jeopardize my long-term ability to perform well and I’m not ready to retire yet. I believe I still have some game. Let me share some thoughts on the last six weeks: Several days post-surgery I started feeling like my “old self” which means I put my bike on the indoor trainer and did some riding. I  felt like I was making progress. A week after surgery, I had my first post-op appointment and