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Boingo Customer Care

24-hour support, every day of the year

Boingo Wireless is committed to delivering the best Wi-Fi hotspot experience possible. That's why we offer customer care and technical assistance 24 hours a day, every day of the year, both online and by phone.

Manage Your Boingo Account

Managing your Boingo account is as easy as entering your username and password. Once you log in you can:
  • Update billing information

  • View usage reports

  • Get details on your service plan

  • Change your password
CLICK HERE to log in to your account.


Online Technical Support

Driver Compatibility: View a complete list of compatible wireless network cards and drivers.

Boingo Software: Download the latest version of the Boingo software for PC, Macintosh, and smartphone.


Frequently Asked Questions

Boingo has created FAQs to help you solve many common problems. Please visit our detailed FAQ database.

CONTACT US
To speak to a Boingo Customer Service Representative, call 800-880-4117. Boingo Customer Care is available 24 hours a day, every day of the year.

For Billing, Account or Cancellation issues, please call us at 800-880-4117.
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Customer Care:
800-880-4117