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Message from Dave Hagan



The next time you fly, wouldn’t you like to kick back, relax, and receive the red carpet treatment before your departure? Well, now you can.

We invite you to try our most popular plan, Boingo Unlimited. When you do, you’ll also be invited to visit the airport lounge of your choice* – on us. Believe me, once you experience the VIP Lounge, you’ll want to make it a habit.

Similarly, once you experience our Boingo Unlimited plan, you’ll want to keep coming back for more. Why? It’s because you can get online quickly and seamlessly in tens of thousands of Boingo hotspots throughout the Americas. It’s simple. It’s divine. It’s the “VIP experience” in Wi-Fi. And, at only $9.95 USD per month, it’s totally affordable.

How will you use your unlimited Wi-Fi? Here are some ideas:

  • Check in and connect to Wi-Fi in thousands of hotels, including Sheraton® and Marriott® locations.
  • Pass through security and Wi-Fi in nearly 350 airports across the Americas.  
  • Sip a latte and Wi-Fi at a Starbucks® down the street or down in Brazil.

Enjoy VIP-style Wi-Fi and a VIP Lounge Pass, courtesy of your friends at Boingo.

Don’t just go. Boingo!®

*How it works: After you upgrade, you will receive an email from the airport lounge pass vendor within 48 hours with additional details and instructions for how to schedule your Lounge Pass appointment. The pass is available in most major airports.


Dave Hagan
President & CEO
Boingo Wireless
boingo.com

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Welcome, UK!
 



We’re very excited to announce that effective March 1, 2010, Boingo will be the exclusive provider of Wi-Fi in several UK airports. Which ones? Oh, it’s no big deal, really. Just a few piddly little ones, including London Heathrow (LHR), London Stansted (STN), Glasgow (GLA), Edinburgh (EDI), Aberdeen (ABZ), and Southampton (SOU). Brilliant!

Yes, brilliant, indeed. In preparation, we’ve assembled a team of engineers equipped with state-of-the-art umbrellas and infrastructure equipment. They have already completed a major upgrade which has significantly improved online performance (page load, latency, etc.) over our network. We’ve also activated a local toll-free number to aid customers who might have questions along the way.

So whether you travel through foggy London town often, or are a resident of the United Kingdom doing a lot of domestic travel, look for us. We’ll be the ones helping you stay connected on the road – whichever side of it you drive on – as always.

 

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Send Custom Postcards From the Road



At Boingo, we like to find fun, new ways to keep in touch on the road. We all know that Wi-Fi and social media make it easy to correspond instantly with friends in different time zones and even different hemispheres. But whatever happened to keeping in touch the old fashioned way?

This time we’ve found a fun, modern twist on an old favorite: the postcard. It’s called HazelMail.

Simply register at HazelMail.com from your laptop or mobile device (using Wi-Fi, of course!) and upload a photo. The fine folks at Hazelmail will convert your image into a real, stamped postcard and mail it anywhere in the world!

Type “BOINGO” at checkout and your first postcard will be on us. Enjoy!

 

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Introducing the iPad



We are eagerly anticipating the release of Apple's newest gadget: the iPad. Will you be standing on line when sales commence? If so, make sure to bring your Boingo account with you. Our current plans and software applications will work on the iPad. Hooray!

In addition, we’re working on some shiny new Boingo toys that will make your iPad Wi-Fi experience super fast and super fun. For example, have you ever wanted to try bite-size, hourly portions of Boingo Wi-Fi? Well, soon you can…

If you “just gotta have” the newest, coolest plans that Boingo has to offer, then stay tuned for information on our custom solutions for Wi-Fi on the iPad. Details will be unveiled on boingo.com next month. It will be worth the wait! But, again, if you don’t want to wait, just use your current plan.

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Haiti Relief



We’d like you to know that Boingo is joining the Haitian earthquake relief effort by making use of our resources. We’ve donated both cash and promotional ad space to relief organizations, including Doctors Without Borders and the American Red Cross. We’re also hoping to make it easy for you to join us.

We encourage you to donate to any of the charities listed below by sending a text message from your mobile device. Your donation amount will then be conveniently appended to your monthly phone bill. According to a Live Science article by Ker Than and Ned Smith posted January 14, 2010, organizations accepting SMS donations include:

  • American Red Cross: text "HAITI" to 90999 to donate $10
  • International Rescue Committee: text "HAITI" to 25383 to donate $5
  • Give on The Go: text "YELE" to 501501 to donate $5
  • Salvation Army in Canada: text "HAITI" to 45678 to donate $5

Thanks in advance for your help. Especially in times of such tragedy, our hearts and thoughts are with the victims and responders, both in Haiti and around the world.

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Fan us on Facebook and Get a Free Hour of Boingo!



We have a confession to make – we’re addicted to this newfangled social media website we discovered cryptically named, “Facebook.” Have you heard of it? ; )

Of course you’ve heard of Facebook, but have you visited our page? We use it to converse with our favorite people: Boingo users! If not, then please consider this your open invitation.

Hang out with Boingo on Facebook to enter our contests and giveaways. You’ll also find interesting news about technology, travel and the environment (one of our passions). Rich debates often ensue – thoughts on Kevin Smith and Southwest, anyone? We even throw in some updates about Boingo from time to time.

We’d be thrilled if you joined the conversation. In fact,fan Boingo on Facebook by April 30, 2010, to see what the talk is all about and as a welcome gift, we’ll send you a one-hour Wi-Fi access pass to use in one of our owned and operated airports.

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Our Favorite Recent Tweets



Your enthusiastic response to our presence on Facebook, Twitter, and LinkedIn has been noted. Have a funny travel story to share? Write on our Facebook wall! Need a business problem solved? Engage with our LinkedIn community! And as always, our blog is a place where you can read about the latest in the wireless, smartphone, travel, and green industries.

Here are a few of our favorite recent tweets about Boingo. And if you’re wondering, “Is posting tweets about yourself a little self-serving?” then our answer is “no.” It’s actually incredibly self-indulgent. But we can’t help ourselves. We kind of love it when our customers talk about us.

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Boingo Wireless | 10960 Wilshire Blvd. Suite 800, Los Angeles, CA 90024 | support@boingo.com

Boingo, Boingo Wireless and the Boingo Wireless logo are registered trademarks of Boingo Wireless, Inc. Starbucks and the Starbucks logo are registered trademarks of Starbucks U.S. Brands, LLC.  McDonald's, the Golden Arches Logo and the McDonald's Digital logo are trademarks of McDonald's Corporation and its affiliates, used with permission.

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