Boingo Support

24-hour support, every day of the year

We are committed to making sure your Boingo experience is excellent, regardless of the time of day or night. That's why we offer customer care and technical support 24 hours per day, 7 days per week, 365 days per year, by phone or email. We look forward to helping you whenever you need us.

From North America: 1.800.880.4117

From the UK: 00.800.8804.1170

From Japan: 010.880.8804.41170
(Prefix for Softbank: 0061, KDD: 001, or NTT: 0033)

From locations outside of North America, UK, and Japan: 00.800.2646.4646

Email: .

Manage Your Boingo Account Online at my.boingo.com

CLICK HERE to log in and manage your account.

  • Get receipts
  • Reset your password
  • View your Wi-Fi usage
  • Get details on your service plan
  • Update billing information

CLICK HERE if you forgot your password. Don’t worry, you can just reset it!

Frequently Asked Questions

Check out our FAQs to answer many common questions.

Washington State Ferries Status

CLICK HERE for network status.

 

 
 

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