Boingo Support
24-hour support, every day of the year
We are committed to making sure your Boingo experience is excellent, regardless of the time of day or night. That's why we offer customer care and technical support 24 hours per day, 7 days per week, 365 days per year, by phone or email. We look forward to helping you whenever you need us.
From North America: 1-800-880-4117
From the UK: Local 0-203-450-6554
Free Phone (charges by mobile provider will vary) 0-800-032-6793
US-based carriers +1-800-880-4117
From Italy: Free Phone 800-917980
From Japan: Softbank Telecom 0061-010-800-8804-1170
KDD 001-010-800-8804-1170
NTT 0033-010-800-8804-1170
US-based carriers +1-800-8804-1170
From Thailand:
Domestic Toll Free 001-800-441-7844
Shared Cost (subject to availability) 800-2646-4000
From India: +1-1310-405-8806
From outside of North America, UK, Italy, Japan, Thailand and India: 00-800-2646-4646
Email:
Manage Your Boingo Account Online at my.boingo.com
CLICK HERE to log in and manage your account.
- Get receipts
- Reset your password
- View your Wi-Fi usage
- Get details on your service plan
- Update billing information
CLICK HERE if you forgot your password. Don’t worry, you can just reset it!
Frequently Asked Questions
Check out our FAQs to answer many common questions.
