Wi-Fi-Savvy Technical Support for the Service Provider and the Subscriber
Boingo® has service level agreements (SLAs) with all of its commercial hotspot operator partners and its NOC actively monitors each hotspot 24x7 to ensure a high level of reliability.
Boingo also operates a customer support call center dedicated to helping subscribers quickly resolve driver issues, software conflicts, hardware problems and other technical issues that crop up when using Wi-Fi.
As an option, Boingo can provide carrier-branded support services directly to subscribers, or higher-tier support to a carrier or ISP partner’s own support personnel.
Some of the major service providers that have chosen Boingo's Wi-Fi service to enhance their businesses:
"Great speed, attractive pricing and easy-to-understand service plans"
