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FAQs

Who do I contact if I am having trouble?

If you would like to contact the Boingo® Customer Care Advisors:

For technical support, email us at


For billing or account issues, email us at


For sales, email us at


The phone number is 800-880-4117

Customer Care hours are:
Monday through Friday - 4AM to 10PM PST
Saturday and Sunday - 6 AM to 3 PM PST

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Customer Care:
800-880-4117