We put the ROI in MDU

Boingo is leading the evolution of high-speed Wi-Fi for student and multifamily housing. We’re empowering these communities with incredible connectivity solutions, while enhancing the investment of property owners.

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Why Wi-Fi?

Nearly 95% of consumers say that high-speed Internet is their #1 home amenity, beating out soundproof walls, walk-in closets, and washer/dryers. Today, modern families need Wi-Fi everywhere, as smart homes have connectivity built into everything from HVAC controls, security cameras, lighting – even appliances! Communities that partner with Boingo for connectivity lease faster and have higher resident satisfaction.

How Does It Work?

Boingo will design, build, and operate a state-of-the-art telecom network for your community. Your community can get one bill for all residents, or include service in the resident’s monthly lease, or charge individual residents directly to capture ancillary revenue. This is one of many ways we can create flexibility for you that traditional cable companies can’t match.

Speaking of unmatched, let’s talk customer care. We believe the better we are at serving you and your residents, the more value we build for your community.

64.3%

Of the time

we resolve
Help Desk calls
on the first call

78

Seconds or less

is the average
customer
wait time

2.2

Hours

is our median time to
resolve service tickets
across all issues

87.1%

Of our customers

say they
are satisfied with
Boingo service


Here is something that is crystal clear. Multifamily communities that partner with expertise like ours have these major competitive advantages:

  • Network infrastructure as your own asset
  • Control of your technology future, including advances yet to come
  • More operating efficiencies with lower costs
  • Stronger resident experiences and satisfaction
  • Greater opportunities to capture ancillary revenue

These advantages translate directly into greater value for your community. And partnering with us gives you an in-house expert on whom you can rely for support and advice.

Our Capabilities

We manage all connectivity technology supporting the student and multifamily housing, hotel lodging and similar commercial properties. Our capabilities include:

  • Managed High-Speed Internet and Bandwidth
  • Managed Video and Programming
  • ArrowPoint Property Connectivity Suite
  • TechShield Extended Warranty
  • Energy Management Solutions
  • Networked Camera Audit
  • SMS Messaging
  • Connected Solutions (Thermostats, Sensors, Locks, Surveillance Cameras)

Compare the extent of our services against our competitors, and discover why our clients appreciate what we do and how we do it.

Service not published as available.
 
Boingo
Local IT Contractor
National ISP Integrator
Transparent Pricing
(Property Bandwidth, Capital, and Management)
24/7 Call Center Support
Property Specific SLA
Extended Warranty Available
Annual Connectivity Health Checks
Dedicated Property Account Management
Business Intelligence Tools
Dedicated Property Portal
(Monitor Call Tickets & Bandwidth in Real Time)
SMS Bulk Text Messaging
SMS Guest Wi-Fi Marketing Tools
Flexible Video Line-ups &
Internet-Only Options
Managed Property-Wide Wireless
Ability to Work with Existing Providers &
Contracts to Improve Resident Experience

Don’t Take Our Word For It

Hear what some of our clients are saying about the Boingo experience.

Boingo Named “Partner of the Year”

Even the world’s leading manufacturer of wireless equipment knows the unique skills we apply to our business. From its 4,000+ partners, Ruckus Wireless named Boingo its sole “Partner of the Year” – recognition as the top multifamily Internet service provider in North America.

Case Studies

Our clients have really nice things to say about the experience of working with us.
Here are but a few specific projects.

See Case StudyLCOR’s Edison Invents New Connectivity Model
Building “what tomorrow needs” delights not only residents, it also delights the owners who can capture annual cash-on-cash yields of over 25%.
See Case Study5 Clients. 7 Communities. 5,000 Residents.
Challenge: An Internet Rescue Over the 12 Days of Christmas
See Case StudyThe Project: University of Kentucky Housing Technology Outsourced
Challenge: Internet, WiFi, and Video for Every On-Campus Resident