Boingo Support
24-hour support, every day of the year
Boingo Wireless is committed to delivering the best Wi-Fi hotspot experience possible. That's why we offer customer care and technical assistance 24 hours a day, 365 days a year, by phone or email.
To speak to a Boingo Customer Service Representative, call us toll free: US and Canada: 800-880-4117; Mexico: 001-877-348-8201; International: 00.800.2646.4646. Boingo Customer Care is available 24/7/365.
For Billing, Account or Cancellation issues, please call us at 800-880-4117.
You can also e-mail us at:
Washington State Ferries Status
Manage Your Boingo Account Online at my.boingo.com
Forgot your password? Click here.
- Get receipts – NEW!
- Retrieve your Password – NEW!
- Reset/Change your password
- View your Wi-Fi usage
- Get details on your service plan
- Update billing information
Online Technical Support
Boingo Software: Download the latest version of the Boingo software for PC, Macintosh, and smartphone.
Frequently Asked Questions
Boingo has created FAQs to help you solve many common problems.
