Tag Archives: Twitter

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It’s time to celebrate—Boingo style! We’ve been awarded our eighth Global Traveler award for “Best WiFi Service” and to celebrate we’re kicking off 8 Days of Giveaways to give our awesome fans the chance to win a VIP travel tech kit. This kit is loaded with all the tech essentials you need on the go—like earbuds, a phone charger, flash drive and of course free Boingo Wi-Fi for a year with access to more than a million hotspots around the globe. Join in on the celebration! To enter our 8 Days of Giveaways, head to Twitter and simply tweet @boingo what YOU are celebrating this year using the hashtag #BoingoCelebr8. Whether it’s a milestone birthday, a big client win, running your first marathon or something else, we want to hear your reason for raising a glass. Boingo’s 8 Days of Giveaways will run December 8-15, 2017. One winner will be announced each day.    

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Jingle All The Way To Happy Holiday Traveling: A Boingo Employee Survey


It’s no secret that many of us at Boingo travel frequently. So frequently, in fact, that we’ve learned a thing or two about boarding planes efficiently, finding the best ground transportation, and how to get through security as painlessly as possible. Holiday travel is no exception! We asked our savvy travelers at Boingo to share their wisdom about traveling with comfort and joy during the holiday season. Continue reading

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Happy Holidays and Happy New Year!


Dear Boingo Customers, Friends and Family, Happy Holidays and Happy New Year! As we wind down 2011, I thought I’d take a moment to express gratitude, reflect on the year, and reinforce our 2012 efforts as a company. On behalf of the Boingo team, thank you for supporting the company. Boingo is fortunate to have a customer community who celebrates our successes, engages with us through our social channels, and provides feedback for improvement. Your involvement is a big motivator in our efforts to deliver the best Wi-Fi service possible. 2011 was quite a year for Boingo, most notably because of our IPO in May. This year also marked our ten-year anniversary. The past decade has flown by, and I’m proud we’ve built a sustainable company for the long term. In 2011, we also made great strides toward our strategic goals. We grew from 200,000+ to 400,000+ Wi-Fi hotspots worldwide through existing and new partnerships. We deployed additional Boingo-operated networks in new types of venues including stadiums, malls and restaurants. We launched Wi-Finder, an app that helps you find and connect to free and Boingo hotspots. We expanded our portfolio of gadgets we support. We introduced more flexible Wi-Fi plans and payment options. We

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A Special Boingo Customer Event at the Washington State Ferries


Boingo is in the business of keeping you connected, and (in case you haven’t noticed) we crave connections with our community. That’s why we’re on social networks like Twitter and Facebook taking in your feedback, troubleshooting any hiccups and curating discussions about travel and tech. But the best is when we meet and thank our customers in person. And that’s exactly what we’ve been doing at the Washington State Ferries this week. Today (Thursday, 11/17/2011) is the final and biggest day of our customer celebration event at the Washington State Ferries. We’re giving away goodies that include complimentary Wi-Fi passes, free coffee, Boingo schwag, and more. Find us at the Colman Dock from 8:30AM – 5:30PM today, Thursday the 17th. Come by and give us a chance to shower you with appreciation. And of course, we’re all ears for feedback or troubleshooting requests. As always, thank you for being a Boingo customer.

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Carrie Finley-Bajak Cruises the Sea Like Mighty Aphrodite


Carrie Finley-Bajak’s goal is to visit every continent before she turns fifty years-old. Since she has always had an affinity for the ocean, cruise ships are her chosen mode of transportation. According to Carrie, cruises “offer a combination of adventure and a touch of elegance.” She shares her nautical experiences on her travel blog, Cruise Buzz. We caught up with Carrie, a Boingo member, at BlogWorld LA 2011 and learned plenty of valuable tips for traveling by sea. Check out Carrie’s top three tips below for booking the perfect cruise vacation. Also be sure to follow her on Twitter (@CruiseBuzz) to get regular updates on her reviews and adventures. 1. Cruise Myth Busters Some misconceptions about cruising are: the world is flat, the ship is to crowded, a person will get sea sick, the cabins are small, there is nothing to do, all you do is eat. All false. 2. Get It Right The First Time The number one prerequisite for a potential cruise passenger is a love for the sea. If the idea of sailing on the wide-open ocean on a ship sounds like fun, then I would suggest taking a cruise. However, I will caution that the biggest disservice

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The Uncornered Market on Five Berlin Favorites


Meet Dan and Audrey, the husband and wife team who have been “measuring the Earth” by way of sixty-five countries in over four years. They’re adventurers with a love of street food (guinea pig excluded), traveling by public transport (yes, even chicken buses) and meeting people from all walks of life all over the world. They’re accustomed to wearing many hats, often shedding their dusty traveling clothes for professional presentations, conferences and projects. The love of travel is only one reason that keeps Dan and Audrey on the road. The couple also aims to “humanize” the places they visit by sharing articles, photos, videos and audiocasts on their blog, Uncornered Market. Equally important is their hope that through personal interactions with people all over the world, they will “alter the view of America that people get from” the media and pop culture. They consider these efforts to be a form of public diplomacy. Find out more about Dan and Audrey’s journey, learnings and recommendations on their blog. You can also follow along with their journey on Twitter and Facebook. Currently, Boingo members Dan and Audrey are touring Berlin, and they were kind enough to share their top five recommendations for

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The Boingo and Krispy Kreme Totally Sweet Sweepstakes is Back!


We’re celebrating the recent addition of Boingo-enabled Krispy Kreme locations by bringing back the Totally Sweet Sweepstakes! We invite all fans of Krispy Kreme doughnuts and Boingo Wireless to participate for a chance to win sweet prizes. To whet your appetite, we’re giving away free doughnuts to everyone who enters the sweepstakes — simply provide a valid email address through one of the registration processes described below, and we’ll send you a coupon redeemable at any participating Krispy Kreme location. A contest isn’t a contest without some competition, winners and grand prizes! So even though prizes will be awarded through a random drawing, you can maximize your chances of winning by submitting up to three entries every day until the final date of the sweepstakes on December 1, 2011. Be sure to read the official rules and terms and conditions for the Totally Sweet Sweepstakes. Here’s a summary: Prizes: All participants who provide a valid email address will automatically win up to three coupons for free Krispy Kreme doughnuts redeemable at any participating Krispy Kreme location. The following prizes will be awarded to winners selected through a random drawing: Grand prize: a $100 Amazon.com Gift Card, a complimentary year of Boingo Global Wi-Fi

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The Crew Lounge Interviews Boingo Wireless


Flight attendant and Boingo superfan Sara Keagle invited us to join her and fellow flight attendant, Mimi, on their travel podcast series, The Crew Lounge. We had a hoot of a time chatting with the two travel veterans about everything from Boingo social media customer care, plane passengers behaving badly, to forging friendships on Twitter. Listen to the podcast for travel insights, airplane shenanigans and witty flight attendant banter. If you enjoy the experience as much as we did, be sure to download their free shows. Thanks to Sara, Mimi and the UPGRD team for having us a guest!

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You’re Invited to Boingo’s 10-Year Anniversary Celebration!


Dear Boingo Community, Please join Boingo as the guests of honor at our online anniversary bash! The celebration, which runs until the very end of 2011 (yup, 29 weeks total!), is our “thanks” to you for ten years of Boingo — we couldn’t have done it without you. While it’s our anniversary, the gifts are for you! We’re giving away free Wi-Fi, as well as grand prizes through a weekly drawing. Grand prize goodies include: an iPad 2, an Android tablet, Tumi luggage and much more! Ready to join the party and enter to win amazing prizes? Here’s how: 1. Come on by boingo.com/10 — that’s the front-door entrance to the online party where we’re greeting guests with a summary of anniversary festivities, including information on how to get free Wi-Fi and enter to win prizes. 2. On the other hand, there’s nothing wrong with heading straight to the free Wi-Fi and grand prize giveaways (after all, you are VIP). Browse through our line-up of freebies and enter to win prizes! 3. Keep up with anniversary news and additional opportunities to win prizes through our Facebook and Twitter communities. Here’s a summary of featured giveaways and sweepstakes rules (full details here: rules and terms and conditions): Free Boingo Wi-Fi

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Meet a Few of Boingo’s Superfans on Twitter


Here at Boingo, we aim to design our Wi-Fi service and apps around the best customer experience possible. That’s why social media engagement is so central to our efforts — the customer feedback on social networks helps to guide us on improving and updating our offerings. Since our community shares common interests in travel and technology, we also strive to curate interesting conversations on those topics. Obviously, the success of these initiatives relies heavily on community participation, which is why it warms our hearts when members converse regularly with us via Twitter, Facebook, LinkedIn, Flickr, YouTube and the Hotspot blog. To express our gratitude, we honor two individuals each month — one via Twitter and one via Facebook — as superfans of the month. Join our social communities today and let us get to know YOU as a Boingo superfan!

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Meet a Few of Boingo’s Superfans on Facebook


Here at Boingo, we aim to design our Wi-Fi service and apps around the best customer experience possible. That’s why social media engagement is so central to our efforts — the customer feedback on social networks helps to guide us on improving and updating our offerings. Since our community shares common interests in travel and technology, we also strive to curate interesting conversations on those topics. Obviously, the success of these initiatives relies heavily on community participation, which is why it warms our hearts when members converse regularly with us via Twitter, Facebook, LinkedIn, Flickr, YouTube and the Hotspot blog. To express our gratitude, we honor two individuals each month — one via Twitter and one via Facebook — as superfans of the month. Join our social communities today and let us get to know YOU as a Boingo superfan! Meet Boingo’s superfans on Facebook. We are so thankful for the great conversation and support from our superfan community! Adi Wresniyandaka Senior Principal IT Consultant Charity of choice: Elizabeth Glaser Pediatric AIDS Foundation Best city to Boingo: Tie between San Francisco, California and Minneapolis, Minnesota Favorite tech quote: “There are two major products that come out of Berkeley: LSD and UNIX. We don’t