Tag Archives: flight attendant

Featured Article

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October is one of my favorite months with the Exceeding Expectations kids.  As you all know, our top priority for the kids is, and always will be, education. That said, every October we participate in two athletic events that I feel are significant in laying the groundwork necessary for them to be successful in the academic world and in their adult lives.  The first of these events is the Challenged Athletes Foundation (CAF) triathlon, aptly called “The Best Day in Triathlon.” Here’s a brief overview from their website:  “In 1994, three friends started a triathlon fundraiser to help one man regain his independence after a tragic accident left him a quadriplegic. From one came many, and Challenged Athletes Foundation (CAF) took root in the belief that sports and an active lifestyle are a pathway to more in life. Since that fundraiser 25 years ago, CAF has been committed to breaking the financial barrier that individuals with physical challenges face to participate in sports and live a healthy and active lifestyle.”  Participating alongside challenged athletes in a very tough race gives our kids an additional perspective on their own lives. The racers on the course with them face obstacles that they

Recent Articles

The Crew Lounge Interviews Boingo Wireless

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Flight attendant and Boingo superfan Sara Keagle invited us to join her and fellow flight attendant, Mimi, on their travel podcast series, The Crew Lounge. We had a hoot of a time chatting with the two travel veterans about everything from Boingo social media customer care, plane passengers behaving badly, to forging friendships on Twitter. Listen to the podcast for travel insights, airplane shenanigans and witty flight attendant banter. If you enjoy the experience as much as we did, be sure to download their free shows. Thanks to Sara, Mimi and the UPGRD team for having us a guest!

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Passengers Gone Bonkers: Three Tales From a Flight Attendant


Shelby Rogers might very well win the lifetime award for the friendliest and most capable flight attendant in the stratosphere. With her exuberance and vim, she can usually transform the most unruly passenger into a lamb. But, she admits, there is always a percentage of passengers who are incorrigible. While Shelby doesn’t necessarily applaud the JetBlue flight attendant — who, earlier this week, had an altercation with a passenger, went on a verbal tirade over the intercom and then fled via the plane’s emergency slide — she can easily relate to the frustrations of unbelievably bad passenger behavior. Below, she shares three firsthand accounts of passengers gone bonkers. Got an egregious tale of your own? Share them with us in the comments section. Warning: Water Can Be Hazardous to Your Sanity During boarding, a passenger informed me that her doctor required her to drink one quart of water per hour. I asked her if she brought any water of her own, to which she replied “no.” So I told her “no problem” and informed the galley flight attendant, who graciously offered the passenger a pitcher of water. The passenger asked whether it was “plane water.” The galley flight attendant responded,

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The Cantankerous Traveler’s Top 10 Pet Peeves


I love airplanes and still find it amazing that such pieces of machinery are capable of transporting me through the air to a  business meeting an hour away or to a vacation halfway around the world. However, I often lose sight of this appreciation because of all the inconvenient, annoying, ridiculous, and dumb things that happen during the process of traveling. Below are the top 10 things that turn me into a thankless, cantankerous traveler. How do they compare to your travel pet peeves? The Security Line Cutter: I confess that I have been the very person I am about to scorn — the traveler who arrives at the airport minutes before her flight and gets to skip to the front of the security line. All you have to do show your boarding pass stamped with the imminent take-off time, and security will escort you past all the organized and punctual people waiting diligently and responsibly in line. I deserved all the dirty looks I got when I pulled off this stunt. Get to the airport in plenty of time. The Stinker: I understand some people/cultures don’t wear deodorant (my beloved uncle is one of them), but pungent body odor

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Meet the World’s Worst Flight Attendant: A Travel Interview With Comedian Pam Ann


Good afternoon, ladies and gentlemen, and welcome aboard the airplane. Your flight attendant today is the zany, the glitzy, and the outlandish Pam Ann. She may fail to give you the right safety instructions or bring you that Bloody Mary, but if you’re up for some laughs, sit back and enjoy the ride! Pam Ann, née Caroline Reid, is a well-loved comedian who poses as a fictitious flight attendant regaling her audience with the vulgarities and quirks of airline travel. Her subjects of parody include airline crews, travelers, and the laughably absurd shenanigans that arise within the confines of a plane’s cabin. Pam’s stand-up routines are in high demand anywhere airplanes fly, which means she pretty much travels around the globe. Below, she shares some of her travel tips. Is there a gadget you can’t live without? I can’t live without my Blackberry; it is very addictive. When you travel, what is the one item you always take with you? Elizabeth Arden Eight Hour Cream. Great for long haul flights. What are you listening to your on your iPod these days? Jay Z and Alicia Keys’ “Empire State of Mind” What is your favorite city in the world and why?