Tag Archives: companies

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Windows device users, rejoice! Available today, the new Windows 10 OS will make connecting to Wi-Fi simple, secure and seamless through support of the revolutionary Passpoint Wi-Fi protocols. For those who haven’t gotten the Passpoint 411, this new technology has the power to connect users with enabled devices to Wi-Fi networks with no user action required. Passpoint finds and connects to Passpoint-enabled Wi-Fi signals automatically. No more trying to find a signal, and login screens are a thing of the past.

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Need to Reach Boingo? Send Us a Tweet!


With 300 million people on Facebook, 8 million daily visitors on Twitter, and 40 million members on LinkedIn, social media is now the #1 online activity in the world (over porn). Just imagine the number of conversations taking place at any given time as people keep in touch with friends and family, share information, and express themselves. But social media is no longer just about making conversation; it has become an important channel for customers to communicate with companies. According to a recent USA Today article, 58% of survey respondents said if they tweeted about a bad experience, “they would like the company to respond to their comment.” Frankly, it surprises me that *only* 58% of Twitterers expect to be heard when they have a complaint. The fact is, many of you are reaching out to Boingo via social media sites, and our goal is to respond to all of you. Here are some examples of how we’ve got our ear to the social media ground: A customer at the airport had trouble connecting to Boingo on his smartphone and tweeted about it. We responded and determined (yes, in 140 characters) that the user needed to update his Boingo Mobile