Tag Archives: Boingo Unlimited

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October is one of my favorite months with the Exceeding Expectations kids.  As you all know, our top priority for the kids is, and always will be, education. That said, every October we participate in two athletic events that I feel are significant in laying the groundwork necessary for them to be successful in the academic world and in their adult lives.  The first of these events is the Challenged Athletes Foundation (CAF) triathlon, aptly called “The Best Day in Triathlon.” Here’s a brief overview from their website:  “In 1994, three friends started a triathlon fundraiser to help one man regain his independence after a tragic accident left him a quadriplegic. From one came many, and Challenged Athletes Foundation (CAF) took root in the belief that sports and an active lifestyle are a pathway to more in life. Since that fundraiser 25 years ago, CAF has been committed to breaking the financial barrier that individuals with physical challenges face to participate in sports and live a healthy and active lifestyle.”  Participating alongside challenged athletes in a very tough race gives our kids an additional perspective on their own lives. The racers on the course with them face obstacles that they

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One Universal Boingo Plan to Connect Them All

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You asked for it.  You got it! You’ve been asking for a super simple Wi-Fi plan that would allow you to use your Boingo account on *any* Wi-Fi device.  Starting today, now Boingo subscribers can use their plans to get connected on a laptop, tablet, or smartphone.  We’ll say it for you: Yippee! Boingo regional subscriptions include Wi-Fi access to use on any two devices – and if you want to add more, they are just $5 USD each per month.  You can have up to five devices on a single account, so it’s a great way to add family members to your plan. Here are the highlights of our re-vamped Boingo monthly offerings: The following regional Boingo plans, formerly limited to laptop-only access, now include connectivity  on any two supported devices of your choice: Boingo Unlimited Americas – unlimited Wi-Fi access in North and South America Boingo Unlimited UK and Ireland – unlimited Wi-Fi access throughout the United Kingdom and Ireland Boingo Unlimited Europe Plus – unlimited Wi-Fi access throughout Europe, the Middle East and Africa Boingo Unlimited Asia Pacific – unlimited Wi-Fi access throughout Asia Pacific, including China, Japan, Australia, Singapore, and more The Boingo Global plan for

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The Green Scene at Boingo is a Collective Team Effort


Here at Boingo, we’re all very passionate about protecting the environment and contributing to the community– both of which are everyday efforts for us. Recently, CEA (Consumer Electronics Association) showcased our environmental and community initiatives in this blog article. Highlights: “For Hagan [our CEO] and Boingo, going green is really all about incrementally doing the right things.” “The [Green Boingo Employee] committee started by implementing a few simple wins – quick changes that yielded real results. Among the first was removing old lighting and replacing it with light emitting diode (LED) light bulbs which both consume less energy and last longer than traditional light bulbs. Another was the elimination of plastic water bottles in favor of the office water cooler and the substitution of coffee mugs for paper cups.” “[Boingo] was equally committed to showing the community and its customers what it means to be green. The company teamed up with California Recycles in 2009 and was able to recycle hundreds of pounds of electronic waste including items like batteries, cell phones, keyboards and mice, old computers and computer monitors.” “On the customer side, Boingo created a unique promotion for Earth Day 2009 where they offered to donate 10 percent

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Boingo Software is Not an Evil Genie


One of the many advantages of being Boingo’s community manager is that I get to hear a lot of customer feedback — the good, the bad, and yes, every once in awhile, the ugly. Feedback, no matter what the flavor, is important because it allows us to improve. In some cases, customer dialogue also makes us aware of misconceptions that we need to debunk. One of the big ones?  Boingo laptop software is evil and designed to suck up your money. Is this true? Nope. Let the debunking begin. Once upon a time, Boingo customers told us they needed a tool that would notify them when they were in a Boingo hotspot. We thought this was a good suggestion given the majority of our hotspots are roaming locations and therefore it’s hard to know when and where you could use the service.  So we designed a piece of software that automatically pops up on your laptop to alert you when you’re in a Boingo hotspot. Since the software also stores your username and password, all it takes is one click to get online.  Nice! We received positive feedback, especially from Boingo Unlimited customers who expressed that the software’s notification feature