Retail industry expert Joe DeStasio presented at the global real estate convention 2013 RECon in Las Vegas. He connected with shopping center operators and retailers in the #iTechLounge and highlighted how to use guest Wi-Fi to roll out a virtual red carpet to welcome shoppers to stores. Continue reading
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According to Dave Graveline of “Into Tomorrow,” “Boingo saves the day!” Graveline, an award-winning broadcaster covering technology, has been a longtime Boingo member since the days when we had just over 10,000 hotspots. In the video above, Graveline interviews Boingo CEO Dave Hagan on the company’s progress over the last decade — from the growth of our Wi-Fi ecosystem, the apps we’ve built for easy online access, the Wi-Fi operator partnerships we’ve forged, to how we’ve met the insatiable demand for Internet bandwidth on mobile devices. Watch the video to take a walk down memory lane with Boingo and hear CEO Dave Hagan discuss his vision for the company going forward. We’re especially charmed that Dave Graveline is such a fan of Boingo Wi-Fi. Our favorite Graveline quote: “Travel requires not just Wi-Fi; it requires Boingo.”
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Splendid news for eReader fans: we have officially launched the Boingo Wi-Fi app for the Amazon Kindle Fire! You can download the free app from the Amazon Appstore for Android. The Boingo Wi-Fi app helps you locate and connect to free and Boingo hotspots worldwide. Get online at over 400,000 Boingo hotspots on your Kindle Fire and download movies, music, magazines, books, games and more. If you already have a Boingo account, just launch the app and enter your login information. Or, you can sign up for a new account directly from the app. Own a Barnes & Noble Nook Color? There’s a Boingo Wi-Fi app for that, too.
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Boingo is in the business of keeping you connected, and (in case you haven’t noticed) we crave connections with our community. That’s why we’re on social networks like Twitter and Facebook taking in your feedback, troubleshooting any hiccups and curating discussions about travel and tech. But the best is when we meet and thank our customers in person. And that’s exactly what we’ve been doing at the Washington State Ferries this week. Today (Thursday, 11/17/2011) is the final and biggest day of our customer celebration event at the Washington State Ferries. We’re giving away goodies that include complimentary Wi-Fi passes, free coffee, Boingo schwag, and more. Find us at the Colman Dock from 8:30AM – 5:30PM today, Thursday the 17th. Come by and give us a chance to shower you with appreciation. And of course, we’re all ears for feedback or troubleshooting requests. As always, thank you for being a Boingo customer.
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Today, we announced a new roaming partnership with Wire and Wireless (Wi2) that adds 3000 hotspots to the Boingo network in Japan. This brings the number of Boingo locations to almost 9000 in Japan and over 150,000 in the Asia Pacific region. Kanpai! Meeting the Wi-Fi needs of the international community has been (and continues to be) one of Boingo’s key areas of focus. For Asia Pacific, specifically, our 2011 efforts thus far include: The just-announced 3000 hotspots with Wi2 40,000 new hotspots in Korea via an agreement with LG Uplus The international release of iOS Boingo Wi-Finder Credits app An unlimited Asia-Pacific Wi-Fi plan that covers over twenty-five countries at one low rate The addition of New Bangkok Airport to Boingo’s managed and operated network We want to be the go-to Wi-Fi provider for those living and traveling through the Asia Pacific region, so we look for your continued suggestions on how we’re doing, and how we can serve you even better.
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This morning we distributed something we like to call the “Wi-Fi Snapshot” [DOWNLOAD]. It’s a collection of statistics that we think are interesting, based on what kinds of Wi-Fi enabled devices our web server sees in the 60 airports where we run the network. It also includes some metrics based on connection/session data we’ve logged over the hundreds of thousands of hotspots that comprise our network. The most significant data point is that for the first time in our history, mobile devices (smartphones and tablets) make up a majority of the Wi-Fi device audience. In June, 58.9% of all Wi-Fi enabled devices that loaded our walled garden page (where we ask if you want to log in or buy access) were not laptops. And 83% of those devices were running iOS (iPhone, iPad, iPod Touch). This is in stark contrast to 2007, when laptops represented 99.9% of all devices we saw, and most of the other 0.1% were Win CE devices (Pocket PC, Windows Mobile). Another key indicator is the explosive growth of iPads in the marketplace. Remember that when Apple announced the iPad, many pundits claimed the tablet was a product that no one wanted. It wasn’t small enough
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Google announced today that is has released the first version of Google Wallet to Sprint customers with a Nexus S 4G phone. Google Wallet is an app that turns your phone into a wallet that securely stores your credit card information. To pay a tab, you tap your phone to a compatible NFC reader offered through the merchant. Watch this demo for more details: For now, only Citi Mastercards and Google Prepaid Cards are supported; however, Google says it aims “to eventually support all the payment cards you keep in your leather wallet today. So the only plastic you’ll need is your phone.” Google Wallet also stores loyalty rewards and Google Offer deals. Google says that it envisions Google Wallet to be more secure than carrying around plastic in your wallet. In order to make a purchase, a PIN is required. Account details are stored on an encrypted computer chip called Secure Element. What are your thoughts on Google Wallet? Are you going to give it a whirl as soon as it is available on your credit card of choice? If you’re not an Android user, do you hope Google Wallet will be available on other smartphone platforms? For more details
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A few months ago, we announced that Caruso Affiliated had selected Boingo to operate the Wi-Fi services at its Los Angeles shopping centers, The Grove and The Americana at Brand. Now, we’re happy to report that Boingo Wi-Fi has been live and connecting shoppers…such as L.A.-based Boingo employees! It’s a breeze accessing the Wi-Fi on your gadget while browsing around! But enough about us. Actually, we want to rave about our unprecedented, spectacular experience with The Grove’s complimentary concierge services (also available at The Americana at Brand). The staff took care of us the moment we arrived in the valet circle, checked in at relevant times during the day, and sent us home with smiles at the end of the day. Check out the video above for a visual of the first-class treatment we received from the staff at The Grove. What’s so necessary and special about concierge services at a shopping center? As The Grove team can tell you, plenty. They fulfill numerous guests requests for dinner reservations (at The Grove, as well as throughout L.A.), transportation, personal stylists, tourist activities, spa treatments and more. We requested a car wash and, like magic, a squeaky clean version of our car awaited us
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We spent the U.S. Fourth of July holiday at the Home Depot Center, where we watched a great soccer match between the LA Galaxy and Seattle Sounders. The Home Depot Center is extra special to us because it’s a Boingo-managed hotspot! We got online with our iPhone, iPad and Android smartphone to upload video clips to Facebook, watch replays on ESPN and send photos to our friends. Watch the video above for a play-by-play of our adventures. Continue reading
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If you own an Apple iOS device, we hope you check out our new app, Boingo Wi-Finder. It’s a powerful Wi-Fi tool that helps you locate free and Boingo hotspots at thousands of locations around the globe. If you have a paid Boingo account, Wi-Finder connects you at 325,000 Boingo global locations — all with just one tap of a button. Here’s a feature summary of Boingo Wi-Finder for the Apple iPhone, iPad and iPod Touch: Location-mapping that displays hotspots nearby or at another destination through search. Blue pins represent free locations, and red pins present Boingo locations. Hotspot notification when a Boingo hotspot is detected (note: in order to see this notification, Wi-Fi must be turned on and Wi-Finder must be launched). Crowdsource platform that tracks success and speed of connects, so good open networks can be re-published to the Boingo Location Directory. So the more feedback you send us, the more data we have. Compatibility with iOS 3.0 and above. A few tips on using Wi-Finder for Apple iOS: Due to Apple API restrictions (i.e., third-party developers cannot access certain software layers of the iOS platform), Boingo Wi-Finder doesn’t have the exact same functionality it does on other
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