Tag Archives: Airlines

Featured Article

-


October is one of my favorite months with the Exceeding Expectations kids.  As you all know, our top priority for the kids is, and always will be, education. That said, every October we participate in two athletic events that I feel are significant in laying the groundwork necessary for them to be successful in the academic world and in their adult lives.  The first of these events is the Challenged Athletes Foundation (CAF) triathlon, aptly called “The Best Day in Triathlon.” Here’s a brief overview from their website:  “In 1994, three friends started a triathlon fundraiser to help one man regain his independence after a tragic accident left him a quadriplegic. From one came many, and Challenged Athletes Foundation (CAF) took root in the belief that sports and an active lifestyle are a pathway to more in life. Since that fundraiser 25 years ago, CAF has been committed to breaking the financial barrier that individuals with physical challenges face to participate in sports and live a healthy and active lifestyle.”  Participating alongside challenged athletes in a very tough race gives our kids an additional perspective on their own lives. The racers on the course with them face obstacles that they

Recent Articles

Boingo Voted Best Wi-Fi Service by Global Traveler Community!


For the second time in three years, Global Traveler readers have named Boingo “Best Wi-Fi Service.” Thank you. Thank you. Thank you. Thank you. Thank you. More than 36,000 savvy travelers contributed to Global Traveler magazine’s 2011 GT Tested reader survey. Readers chose the best of the best for sixty-six travel-related categories, including: airlines, hotels, loyalty programs and travel products. Click here to view a list of fellow winners. Awards are awesome to receive. But we think the most meaningful awards are those granted by the user community, so this means a lot to us. Thank you. Thank you. Thank you. Thank you. Thank you. As you can see from the photos above featuring a few superstar members of our marketing team, we had a delightful time at the Global Traveler awards ceremony. Read the press release here.

Recent Articles

U.S. Government Announces New Passenger Protection Rules


Yesterday, the U.S. Department of Transportation (DOT) announced new rules that expand the rights of airline passengers. Here’s a summary of the regulations, effective August 23, 2011: Passengers can modify or cancel reservations within twenty-fours (from booking the reservations) without having to pay a penalty fee (provided the reservation is made at least one week before departure time). Passengers who are bumped from flights and then delayed for two hours or less must be compensated at twice the price of the ticket, up to $800. Passengers who are bumped from flights and then delayed longer than two hours are entitled to receive up to $1300 in compensation. Airlines are required to immediately notify passengers of cancellations, diversions and delays over thirty minutes. Airlines must refund any baggage fees for lost bags (in addition to the current requirement to compensate passengers for lost or damaged belongings). Foreign airlines will be fined (up to $27,500 per passenger) for keeping travelers on the tarmac at U.S. airports for longer than four hours. This is an extension of a law introduced last summer that fines domestic carriers for tarmac delays exceeding three hours. Airlines must display all potential fees on their websites. Examples include

Recent Articles

Want a VIP Airport Lounge Pass? Give Us Some Feedback For a Chance to Win One!


I consider myself a frequent traveler (I average one trip per month). Unfortunately, the airlines I fly with seem to disagree because I have yet to receive an invitation to relax in one of those luxurious airport lounges reserved for frequent travelers. Often, I watch wistfully as seemingly more “deserving” folks breeze into the Admirals/Presidents/Sky/Red Carpet Club (to name a few) and kick back before their flights. Can you relate to this? The good news is that I have three one-day lounge passes to give away. At last, this could be your opportunity to travel like the VIP you are. To qualify for our random drawing this Thursday, December 17th, simply answer this question for us: Besides email, what is your #1 online activity/application on a smartphone? Provide your answer in a blog comment, via Twitter (@boingo), or on the Boingo Facebook page. One-word answers are absolutely allowed! (And if you win, be sure to fill me in on your experience so I can live vicariously through you.) The following is a list* of airline clubs and airports where winners can use their 1-day lounge passes: Alaska Airlines – Board Room: Anchorage, AK; Los Angeles, CA; Portland, OR; San Francisco,

Recent Articles

Things To Do in the Minneapolis/St. Paul Airport

-


Today is one of the first airport posts – places and things to do when you’re waiting for your flight. At the Minneapolis / St. Paul Airport, there are a few places travelers can get away from the crowds and relax. The first is the “quiet seating area” that lines the somewhat hidden upper decks of the main passenger shopping area called The Mall.  If passengers take the steps or an elevator to the second level along The Mall, they’ll find – on either side, hidden from view – dozens of couches, chairs and tables for relaxation. At the far end of The Mall is MSP’s most glamorous full service restaurant – Ike’s – and above Ike’s is another hidden area travelers can relax and work on their laptops or take a snooze.  If travelers have more work to get done or want to hold a meeting, a conference call, etc., the airport has a a large conference center above Chili’s Too restaurant on The Mall.  It’s a full service conference center that can accommodate 1 to 100 people. As told by Kathleen Bangs, Manager of Marketing, Minneapolis / St. Paul Airport.