Comments for Boingo Hotspot Blog http://www.boingo.com/blog The Official Blog For Boingo Wireless Wed, 18 Jan 2012 00:06:40 +0000 hourly 1 http://wordpress.org/?v=3.2.1 Comment on Now You Can Boingo High in the Sky With Gogo Wi-Fi by Baochi http://www.boingo.com/blog/2011/06/now-you-can-boingo-high-in-the-sky-with-gogo-wi-fi/comment-page-1/#comment-69023 Baochi Wed, 18 Jan 2012 00:06:40 +0000 http://www.boingo.com/blog/?p=6426#comment-69023 Hi there, I'm sorry to hear your frustration with us. But I'm not clear on where we went wrong for you. Are you referring to the in-flight connection prices? If so, we tried our best to negotiate a better deal with Gogo for Boingo customers but alas, the agreement does not include a price break. The advantage, for Boingo customers, is that you can connect with our app and have one bill -- for ground and in-flight connections. Please feel free to email me at bnguyen@boingo.com should you have more questions and concerns. Best, Baochi Hi there,

I’m sorry to hear your frustration with us. But I’m not clear on where we went wrong for you. Are you referring to the in-flight connection prices? If so, we tried our best to negotiate a better deal with Gogo for Boingo customers but alas, the agreement does not include a price break. The advantage, for Boingo customers, is that you can connect with our app and have one bill — for ground and in-flight connections.

Please feel free to email me at bnguyen@boingo.com should you have more questions and concerns.

Best,
Baochi

]]> Comment on Got 2012 New Year’s Goals? 4 Tips To Stay Tenacious and Turn Those Goals Into Reality by Julie http://www.boingo.com/blog/2012/01/got-2012-new-years-goals-4-tips-to-stay-tenacious-and-turn-those-goals-into-reality/comment-page-1/#comment-69002 Julie Tue, 17 Jan 2012 18:08:27 +0000 http://www.boingo.com/blog/?p=7852#comment-69002 One of my 2012 goals is to finish my first sprint triathlon on March 3 with some semblance of dignity. It'll take a lot of planning... One of my 2012 goals is to finish my first sprint triathlon on March 3 with some semblance of dignity. It’ll take a lot of planning…

]]> Comment on Now You Can Boingo High in the Sky With Gogo Wi-Fi by WeedWhackerDood http://www.boingo.com/blog/2011/06/now-you-can-boingo-high-in-the-sky-with-gogo-wi-fi/comment-page-1/#comment-68892 WeedWhackerDood Mon, 16 Jan 2012 13:42:39 +0000 http://www.boingo.com/blog/?p=6426#comment-68892 This is a joke and the reason I dropped BOINGO was due to their inability to get any type of REASONABLE connnection fee with Delta. Everyone gets theirs, even us, but too bad we get it in the END.... This is a joke and the reason I dropped BOINGO was due to their inability to get any type of REASONABLE connnection fee with Delta. Everyone gets theirs, even us, but too bad we get it in the END….

]]> Comment on A Playlist of City-Themed Tunes, Created By The Boingo Community by Julie http://www.boingo.com/blog/2011/12/playlist-of-city-themed-tunes-created-by-the-boingo-community/comment-page-1/#comment-67015 Julie Fri, 30 Dec 2011 18:14:30 +0000 http://www.boingo.com/blog/?p=7815#comment-67015 My favorite submission is Holy Toledo. That's funny! My favorite submission is Holy Toledo. That’s funny!

]]> Comment on Johnny Jet’s Top 5 Travel Tips on New York City by liz http://www.boingo.com/blog/2011/09/johnny-jet-new-york-tips/comment-page-1/#comment-66634 liz Wed, 28 Dec 2011 03:57:24 +0000 http://www.boingo.com/blog/?p=6942#comment-66634 A great option when traveling to New York City is a guided tour. Family In New York specializes in custom private New York tours! Also if you have a <a href="http://www.familyinnewyork.com/layover-tours.html" rel="nofollow">JFK layover</a>, LaGuardia layover, or Newark layover they can customize a layover tour just for you! With a Family In New York tour you won't be competing with a large group of people for the guides attention, your tour is you, your traveling companions, and your guide! Its a great way to see the city! A great option when traveling to New York City is a guided tour. Family In New York specializes in custom private New York tours! Also if you have a JFK layover, LaGuardia layover, or Newark layover they can customize a layover tour just for you! With a Family In New York tour you won’t be competing with a large group of people for the guides attention, your tour is you, your traveling companions, and your guide! Its a great way to see the city!

]]> Comment on Tech & Travel Gift Recommendations From Boingo Superfans by Karen’s Last Minute Gift Ideas for Gadget + Data Lovers | InfoAdvisors' Blog http://www.boingo.com/blog/2011/12/tech-travel-gift-recommendations-from-boingo-superfans/comment-page-1/#comment-65716 Karen’s Last Minute Gift Ideas for Gadget + Data Lovers | InfoAdvisors' Blog Tue, 20 Dec 2011 18:38:16 +0000 http://www.boingo.com/blog/?p=7728#comment-65716 [...] can also check out these gadget recommendations from fellow Boingo Superfans.  I have most of those things and I can vouch that they really do make a [...] [...] can also check out these gadget recommendations from fellow Boingo Superfans.  I have most of those things and I can vouch that they really do make a [...]

]]> Comment on Tech & Travel Gift Recommendations From Boingo Superfans by Karen http://www.boingo.com/blog/2011/12/tech-travel-gift-recommendations-from-boingo-superfans/comment-page-1/#comment-65660 Karen Tue, 20 Dec 2011 04:44:08 +0000 http://www.boingo.com/blog/?p=7728#comment-65660 Great list. I have and use most of those items. Great list. I have and use most of those items.

]]> Comment on Tech & Travel Gift Recommendations From Boingo Superfans by Ernie Blanchard http://www.boingo.com/blog/2011/12/tech-travel-gift-recommendations-from-boingo-superfans/comment-page-1/#comment-65642 Ernie Blanchard Tue, 20 Dec 2011 02:05:21 +0000 http://www.boingo.com/blog/?p=7728#comment-65642 The Scottevest is an awesome accessory for traveling. I purchased one for Christmas. Check it out! The Scottevest is an awesome accessory for traveling. I purchased one for Christmas. Check it out!

]]> Comment on Boingo Voted Best Wi-Fi Service by Global Traveler Community! by J http://www.boingo.com/blog/2011/12/boingo-voted-best-wi-fi-service-by-global-traveler-community/comment-page-1/#comment-63868 J Thu, 08 Dec 2011 02:34:44 +0000 http://www.boingo.com/blog/?p=7665#comment-63868 That's really unusual Dave! Definitely get in touch with Baochi and she'll help clear things up. As for me I've never had a bad experience with Boingo. Anytime I had a problem, I always call customer service and they're some of the nicest, friendliest people you'll ever talk to. Y'all deserved this honor 100%! That’s really unusual Dave! Definitely get in touch with Baochi and she’ll help clear things up. As for me I’ve never had a bad experience with Boingo. Anytime I had a problem, I always call customer service and they’re some of the nicest, friendliest people you’ll ever talk to. Y’all deserved this honor 100%!

]]> Comment on Boingo Voted Best Wi-Fi Service by Global Traveler Community! by Baochi http://www.boingo.com/blog/2011/12/boingo-voted-best-wi-fi-service-by-global-traveler-community/comment-page-1/#comment-63706 Baochi Tue, 06 Dec 2011 18:45:39 +0000 http://www.boingo.com/blog/?p=7665#comment-63706 Hi Dave, I'm dismayed we kept you waiting on the phone for so long and even more dismayed to hear you unhappy with us. Please contact me at bnguyen@boingo.com. I'm more than happy to look at your your account and investigate the charges. Hope to hear from you. Best, Baochi Hi Dave,

I’m dismayed we kept you waiting on the phone for so long and even more dismayed to hear you unhappy with us. Please contact me at bnguyen@boingo.com. I’m more than happy to look at your your account and investigate the charges.

Hope to hear from you.

Best,
Baochi

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