Baochi Nguyen joined Boingo in June 2007 and manages Boingo's social media and PR program with her own brand of quirky, fiendishly friendly service. In addition to her daily interactions with the Boingo community, Baochi gets a kick out of gadgets (anything new is on her wish list), travel (especially to her native country, Vietnam), books (mainly fiction), and practical jokes.

Cherie Gruenfeld, Boingo's Chief Fitness Guru and official butt-kicker, is an Ironman age group champion and world record holder. She is a grand master triathlete -- a sport she didn't even start competing in until her 40's -- proving that top fitness is achievable at any age. She has raced in more than 20 Ironman triathlons, and has won her age group at the Ironman World Championships a whopping 10 times. She's also an incredible fitness coach with great insights on goal setting and fitness on the road. Have a question for Cherie? Email her at askcherie@boingo.com.

Christian Gunning has been with Boingo from the beginning. Always willing to regale you with stories of the early days when Wi-Fi was still called 802.11b and we had to explain how you could get the Internet without a wire, he's grown to love the new world where wireless Internet is expected. A self-proclaimed handyman, Christian is big on home improvement -- and has the scars to prove it. As Boingo's Director of Corporate Communications his wicked sense of humor is a welcome addition. He's a bit of a foodie, too: he loves a good combination of wine and cheese -- although he's openly admitted to being a fan of Taco Bell and Spaghetti-O's as well.

With over 20 years' experience in the cutthroat telecommunications arena, Dave has developed a knack for adventure -- and a need for speed -- in the boardroom, on the road and in the wild. An avid motorcyclist and vintage racecar driver, Dave is right at home in LA -- and he loves the fact that only a couple hours separate him and a good wine tasting in Napa Valley!

Dawn is one of the rarest breeds of Southern Californians -- a native. She has more than 15 years of experience marketing technology, which means she's a nerd at heart (and we say that in the most loving way possible). When she's not taking pictures (her favorite subject being her four-year-old twins), she's training for triathlons, so count on her to swim, bike, and run to hotspots all over SoCal for quality assurance.

Lauren, a Boingo resident since 2008, is our customer care champion (with an extra special affinity for social media) -- you can count on her to have your back if you ever need help. When she's not trying to make a customer's day, Lauren delights in trivia (go ahead, ask away!), food science, weekend road trips, science fiction, and hanging out in sunny Santa Monica.