Dear Boingo Customers, Friends and Family,
Happy Holidays and Happy New Year!
As we wind down 2011, I thought I’d take a moment to express gratitude, reflect on the year, and reinforce our 2012 efforts as a company.
On behalf of the Boingo team, thank you for supporting the company. Boingo is fortunate to have a customer community who celebrates our successes, engages with us through our social channels, and provides feedback for improvement. Your involvement is a big motivator in our efforts to deliver the best Wi-Fi service possible.
2011 was quite a year for Boingo, most notably because of our IPO in May. This year also marked our ten-year anniversary. The past decade has flown by, and I’m proud we’ve built a sustainable company for the long term.
In 2011, we also made great strides toward our strategic goals. We grew from 200,000+ to 400,000+ Wi-Fi hotspots worldwide through existing and new partnerships. We deployed additional Boingo-operated networks in new types of venues including stadiums, malls and restaurants. We launched Wi-Finder, an app that helps you find and connect to free and Boingo hotspots. We expanded our portfolio of gadgets we support. We introduced more flexible Wi-Fi plans and payment options. We made numerous upgrades to our infrastructure and systems.
Looking ahead to 2012, we remain indefatigable in our efforts to deliver a better and bigger Wi-Fi world. It’s clear Wi-Fi has become a integral part of the wireless ecosystem for both consumers and service providers. Boingo has many opportunities to continue contributing as a global leader in Wi-Fi. Our pledge is to turn those opportunities into tangible achievements.
Thank you for all that you do to support Boingo and happy New Year! We aim to make 2012 Boingo’s best year ever!