Please Read: Boingo Policy Updates


Heads up, Boingo community! We have updated our Boingo Customer Agreement and Privacy Policy. Here’s a quick summary of the updates:

Boingo Customer Agreement

  • Our new app, Boingo Wi-Finder, now includes some cool features that allow you to connect to Boingo and commercially-available free hotspots. The updated Customer Agreement includes details on the app’s technical underpinnings and how they affect your user settings.

Privacy Policy

  • We added clarification around technical terms such as “web cookies” and how to disable them.
  • We incorporated a new technology called “web beacons” to help us improve activity on our website and email communications.
  • We included information for Skype Credit customers.
  • We explained the implications of accessing third party networks on security and your privacy due to the new Boingo Wi-Finder functionality.

To view the updated documents, click on the links below:

There’s no action necessary on your part; we just wanted to let you know. If you have questions about your account, you can always visit My Account to view usage, email receipts, update your password, change your billing information, and more!

Thanks for being a Boingo customer. We really enjoy providing you with service.

About Melody Demel

Melody is Senior Manager, PR for Boingo Wireless, where she is responsible for media relations, brand building and thought leadership initiatives. Melody is a die-hard Nebraska Cornhuskers fan and retired NCAA DI college field hockey player.
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2 Responses to Please Read: Boingo Policy Updates

  1. Margie orfiano says:

    Cancel my account please

  2. Christian says:

    Margie, I’ve asked someone from our customer care team to follow up with you.