About Boingo

What's a Boingo?

Boingo makes it easy to find and get online at free and paid Wi-Fi hotspots. Our app, Boingo Wi-Finder, was named one of Travel + Leisure's Top 10 Apps of 2010! Let Boingo Wi-Finder find and connect you to any of our hundreds of thousands of hotspots worldwide.

How Do You Do That Voodoo That You Do So Well?

We thought you'd never ask. Boingo Wi-Finder takes all the grunt work out of connecting to various Wi-Fi hotspot provider networks. (Really, how many sign up forms should one person complete?) Instead, simply create a Boingo account and install Boingo Wi-Finder on your smartphone, tablet, laptop, e-reader and/or Wi-Fi enabled camera. We'll alert you when you're in a free or Boingo hotspot and get you connected with a single click. Simple.

Where Can I Get Online?

Boingo has a huge network of paid hotspots, which includes airports, coffee shops, stadiums, shopping malls, restaurants, retail shops, conventions centers and hotels — just to name a few. We can also help you get online at thousands of free and open Wi-Fi networks, too.

I'm In. Now What?

Choose a Boingo plan. We offer a variety of regional options, so you get the best value for where you connect in the world. Our plans are available for a low, flat monthly rate and most offer unlimited use! We believe connecting to Wi-Fi should be easy. So, we made our Boingo plans easy to use. There are no commitments, contracts, or cancellation fees... ever.

If you only need access to free hotspots, no problem! Boingo Wi-Finder offers a convenient way to connect to find and connect to free hotspots worldwide.

What If I Need Help?

We believe that a company is only as good as its customer care, so we're here 24/7 year-round. Whether you have a question about your account, need help connecting, want to relay some feedback, or even just say "Hi," our friendly team is standing by to assist you. We're available by phone, email, blog, Facebook or Twitter. (We don't mean to brag, but Edelman Digital named Boingo one of the companies leading customer service via Twitter. We're blushing!)

Anything Else I Should Know?

Corporate social responsibility plays a huge role in what we do. Boingo employees are encouraged to pursue several areas of interest, but we tend to focus on what we call the "triple play," which includes the environment, community service and good health. You can learn more about Boingo corporate social responsibility initiatives and view some great photos of Boingo employees in action on our Green and Fit Boingo page.